Privacy Policy

Introduction

This Privacy Policy explains how Futuro Imaginado (“we”, “us”, “our”) collects, uses, discloses, and protects information when you visit or use our website and services (the “Services”).

We design the Services to collect only the information necessary to operate, secure, and improve the learning experience. Where optional data processing is involved (for example, analytics), we request your consent.

• Effective date: 2026-06-12

• Contact: [email protected]

1. Data we collect

1.1 Information you provide

When you interact with the Services, you may provide information such as:

• Account and profile details (for example, name, email address, and password).

• Course-related selections (for example, chosen level, lesson preferences, and learning goals).

• Support messages and other communications you send to us.

1.2 Information collected automatically

When you visit the site, certain information may be collected automatically to help the site function reliably and securely:

• Device and browser information (for example, browser type, operating system, and approximate device characteristics).

• Log data (for example, timestamps, pages viewed, and referral information).

• Approximate location derived from IP address (coarse, such as city/region), primarily for security and fraud prevention.

1.3 Learning and progress data

To deliver course functionality, we may store progress metrics such as lesson completion, quiz results, and practice activity, so you can resume learning and track improvement.

1.4 Sensitive data

We do not intentionally request sensitive personal data (for example, health information, government identifiers, or biometric data). Please avoid sending such information to us.

2. How we use data

We use information to operate and improve the Services. The main purposes include:

• Service delivery: create and manage accounts, provide course access, and maintain progress records.

• Personalization: tailor course recommendations, lesson ordering, and learning prompts based on usage and progress.

• Security: detect, prevent, and respond to abuse, fraud, and unauthorized access.

• Support: respond to your questions, requests, and feedback.

• Legal compliance: meet applicable laws, regulations, and lawful requests.

• Analytics (optional): understand how the site is used so we can improve performance and usability, when you consent where required.

3. Legal bases (EEA/UK where applicable)

If you are located in the EEA or UK, we process personal data only when we have a valid legal basis, including:

• Contract: to provide the Services you request (for example, account access and course delivery).

• Legitimate interests: to secure the platform, prevent abuse, and improve reliability, provided these interests do not override your rights.

• Consent: for optional processing such as non-essential cookies/analytics where required by law.

• Legal obligation: to comply with applicable laws and lawful requests.

4. Sharing

We do not sell personal data. We may share information only as needed to operate the Services and comply with law:

4.1 Service providers

We may share information with vendors who help us run the Services (for example, hosting, email delivery, security monitoring). These providers are permitted to process information only on our instructions and for the purposes described in this policy.

4.2 Legal and safety disclosures

We may disclose information if required to do so by law, or if we believe in good faith that disclosure is necessary to protect rights, safety, and security of users, the public, or our Services.

4.3 Business changes

If we are involved in a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of that transaction. We will take steps to ensure continued protection and provide notice where required.

5. Security

We use administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, or destruction. These measures may include:

• Encryption in transit (TLS) for data transmitted between your device and our servers.

• Access controls and least-privilege principles for internal access.

• Monitoring and review processes to identify unusual activity and maintain integrity.

No method of transmission or storage is 100% secure. Please use unique passwords and protect your account credentials.

6. Cookies

Cookies are small text files stored on your device. We use cookies and similar technologies to make the Services work, remember preferences, and (with consent where required) measure usage.

6.1 Essential cookies

Essential cookies are necessary to provide the Services, including session management, security, and preference storage. These cookies cannot be disabled via our cookie banner because they are required for core functionality.

6.2 Preference cookies

Preference cookies store choices such as theme selection (for example, dark mode) to improve your experience.

6.3 Analytics cookies (optional)

If enabled, analytics cookies help us understand how visitors use the site (for example, which pages are most visited) so we can improve performance and usability. Where required, we enable these only after you provide consent.

6.4 Managing cookies

You can control cookies through your browser settings and, where available, through our cookie preferences. Disabling certain cookies may affect the functionality of the Services.

7. Data retention

We retain personal data only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and the purposes for which it is processed.

• Account data: generally retained while your account remains active.

• Support communications: retained for a reasonable period to handle requests and improve support quality.

• Security logs: retained for a limited period to maintain platform security and investigate incidents.

8. Your rights

Depending on your location and applicable law, you may have rights regarding your personal data, including:

• Access to the personal data we hold about you.

• Correction of inaccurate or incomplete data.

• Deletion of personal data, subject to certain exceptions.

• Restriction or objection to certain processing.

• Data portability (receiving a copy in a structured, machine-readable format).

• Withdrawal of consent where processing is based on consent.

To exercise your rights, contact us at [email protected]. We may need to verify your identity before responding.

9. International transfers

Your information may be processed in countries other than where you live. When we transfer personal data internationally, we use appropriate safeguards as required by law, which may include contractual protections and other measures designed to ensure an adequate level of protection.

10. Children’s privacy

The Services are not directed to children under 13 (or a higher age where required by local law). We do not knowingly collect personal data from children. If you believe a child has provided personal data, contact us so we can take appropriate action.

11. Changes

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. We will post the updated policy on this page and revise the effective date above. Your continued use of the Services after changes become effective means you have read the updated policy.

12. Contact

If you have questions about this policy or our privacy practices, contact us:

• Email: [email protected]

• Phone: +1 (415) 555-0173